Saturday, April 8, 2017

MSLD 633 Module 3- Complex Adaptive Systems

Over the course of years, organizations are shifting from a very strict structure to something more fluid. The help of technology greatly reduced manual labor, which established additional time to focus more towards the needs and expectation of employees and external stakeholders (Obolensky, 2014). The workplace hierarchy is also becoming flatter and more obsolete: as many organizations are finding positive benefits of forming communities (Clark, 2012). Pixar Studios is one of few organizations that follow this structure: as they realized that establishing communities promotes collective creativity.
Pixar Studios is well known for their computer animated films such as Toy Story, Monsters Inc., and Finding Nemo. They are the leading pioneers of computer animation and continues to adapt with emerging technology. Like all creations, they consist of an array of ideas and inspirations. Unlike most studios however, many of Pixar’s ideas are created internally by their community artists (Catmull, 2008). Whether it’s an animation studio or a university, all organizations are composed of different departments. While all departments share the same common goal, they often have different tasks and ways of thinking (Hill, 2014). This is what Pixar keeps in mind, and they encourage employees to communicate with one another. In addition to establishing relationships, the social network creates a learning atmosphere to not only educate one another, but to also inspire one another: sparking new ideas for future films (Catmull, 2008).
Currently, I work for a university as a student advisor. Overall, the university is doing well and continues to establish exciting, new learning opportunities for students across the globe. Despite the overall success, one thing that the university could improve to effectively move forward is to listen and consider other departments’ point-of-view more often. Every so often, the university send out emails and have web conferences to share new ideas and procedures to help improve our campus operations. While many of these are interesting and helpful, they don’t often work well with the campus. The university I currently work for has an online branch that consist of over a hundred campuses scattered across the globe. Similar to the idea of different departments of an organization, each campus is unique and have different demographics and geography.
Often times, the decisions made by the university are one-directional: sparking some issues. For instance, the university got concerned when a student complained to them about the lack of on-campus course offerings at my campus. The solution they provided was to have the student travel to the neighboring Seattle campus, which is 40 miles away. While the distance may not appear to be an issue, there was also a time and traffic issue that made this solution ineffective. Many of our students are full-time employees and typically get off a few minutes prior to when most of our classes start. In addition, Everett and Seattle, Washington are major cities, and we experience very heavy traffic during the evening. As a result, a usual 40-minute drive to the neighboring campus can take over an hour: which can result in attendance issues for the student.
Rather than focusing based on one point-of-view, organizations should always view from multiple perspectives to make effective decision-making (Hill, 2014). Whether it’s a campus a thousand miles away to another department inside a company building, every group has different procedures and thoughts. Despite some differences, coming together can establish a social environment, where people can learn and inspire one another. This could then result in an array of opportunities to help strengthen an organization.

References:
Catmull, Ed. (2008). How Pixar Fosters Collective Creativity. Harvard Business Review. Retrieved from https://hbr.org/2008/09/how-pixar-fosters-collective-creativity

Clark, D. (2012). Is Workplace Hierarchy Becoming Obsolete? Forbes. Retrieved from https://www.forbes.com/sites/dorieclark/2012/08/08/is-workplace-hierarchy-becoming-obsolete/#6e5406ad291e

Hill, L. (2014). Linda Hill: How to manage collective creativity. TED. Retrieved from https://www.ted.com/talks/linda_hill_how_to_manage_for_collective_creativity?language=en

Obolensky, N. (2014). Complex Adaptive Leadership: Embracing Paradox and Uncertainty (2nd ed.). UK: Gower Publishing.


No comments:

Post a Comment